Eliza Hartley came to life back in 2009 with a simple belief: that clothes should be made for real life, not just to sell.
Starting out as a boutique of considered basics, we are now a wardrobe essential for women across Australia who are seeking pieces that will maintain their shape, hue and relevance in a closet for years, not seasons.
Our Story
Twenty years on and we still do things the way we did in year one – prioritising fabric, then silhouette, then trend.
Every piece in our range is scrutinised before it hits the website. Our range is purposefully curated: we believe more is less; providing you with fewer styles that we are inspired by rather than a selection of garments that we wouldn't wear ourselves.
The experience of shopping with us is also important. Online shopping should be straightforward and seamless, from browsing our collections to receiving your order.
Our Customer Service
At Eliza Hartley, good customer service has always been a key part of our offering.
This covers the way we communicate product details, our transparent policy details, quick response times, secure checkout and hassle free returns.
And if you're not happy with something you've purchased from us, we want to know about it. Our returns process is simple with no quotes, exchanges or fiddly fine print.
We aim to deliver a reliable and consistent experience for every customer, and follow those practices that make us trustworthy for online shopping.
Our Guarantee
What we guarantee: quality goods, honest communication, transparent policies and reliable service.
It's what we've stood for since 2009 and it's what we're not about to change now.
Thanks for supporting our family business and shopping with a long-standing Australian retailer. We don't take your trust lightly.